Infomedia Raih The Best Contact Center Indonesia 2012

Bisnis contact center di Indonesia semakin berkembang dan terus mendorong lahirnya layanan contact center berbagai perusahaan di Indonesia, sehingga menciptakan kompetisi layanan Contact Center yang diwujudkan dalam sebuah ajang kompetisi bagi pelaku layanan Contact Center di Indonesia.

ICCA (Indonesia Contact Center Association) secara reguler kembali menyelenggarakan ajang kompetisi untuk memberikan penghargaan bagi pelaku terbaik layanan contact center di Indonesia  dalam event “THE BEST CONTACT CENTER INDONESIA 2012”. Adapun kompetesi yang dilombakan mencakup berbagai aspek, seperti : Operasional Layanan, Sumber daya Manusia, 

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Apple Reports Second Quarter Results

Record March Quarter Sales of iPhones, iPads and Macs

Net Profit Increases 94% Year-over-Year


CUPERTINO, California—April 24, 2012—Apple® today announced financial results for its fiscal 2012 second quarter ended March 31, 2012. The Company posted quarterly revenue of $39.2 billion and quarterly net profit of $11.6 billion, or $12.30 per diluted share. These results compare to revenue of $24.7 billion and net profit of $6.0 billion, or $6.40 per diluted share, in the year-ago quarter. Gross margin was 47.4 percent compared to 41.4 percent in the year-ago quarter. International sales accounted for 64 percent of the quarter’s revenue.

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